Delivery

UK Delivery Charges

We offer free shipping on all orders over £40 excluding delivery charges and after discounts. For orders under £40, delivery charges are as follows:

  • £4.99 for 2nd Class
  • £5.99 for 1st Class

Delivery Areas

Delivery charges are the same across the UK, including the Scottish Highlands, Northern Ireland, and other UK islands. When checking out, please select the correct delivery region from the drop-down menu:

  • Scottish Highlands/Shetland: Select ‘United Kingdom (Scottish Highlands)’
  • Northern Ireland: Select ‘United Kingdom (Northern Ireland)’
  • Other Islands: Select ‘Other Islands’ for the following postcodes and regions:
    Orkney (KW15–17), Outer Hebrides (HS), Isle of Arran (KA27), Isle of Cumbrae (KA28), Eigg, Rhum and Canna (PH42–44), Isles of Jura, Colonsay, Iona, Mull, Tiree and Coll (PA60–78), Isles of Bute, Islay and Gigha (PA42–48), Isles of Scilly (TR21–25), and Isle of Wight (PO30–PO41).

We are currently unable to deliver to Jersey or Guernsey.

All UK orders are shipped and delivered carbon neutrally by ParcelForce.

Missed Deliveries – Need Catherine’s Input

The courier will attempt two deliveries. If no one is available—and you haven’t contacted them to arrange re-delivery—your parcel will be sent to a ServicePoint. You’ll receive an email when your parcel is ready to collect. Please take the email with you, along with photo ID (driving licence or passport) and a utility bill as proof of your address. If you haven’t collected your parcel within seven days, it will be returned to the sender