Terms & Conditions

Terms of Service

Welcome to Royal Green Naturals (“we,” ,” or “our”). By accessing or using our website and purchasing Royal Green supplements from our Shopify store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Information

  • Our store is operated by Cress UK Ltd located at Baythorne Hall, Baythorne End, Halstead, CO9 4AH.
  • All products sold are subject to availability.
  • We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old and capable of entering into legally binding contracts.

3. Product Information

  • We strive to ensure all product information on our site is accurate and up-to-date.
  • However, product descriptions, images, and pricing may occasionally contain errors or be out of date.
  • We reserve the right to correct any errors and to change or update information without prior notice.

4. Ordering and Payment

  • Orders can be placed online via our Shopify store.
  • Payment methods accepted include Visa, MasterCard, and other payment options available through Shopify Payments.
  • All payments must be made in full before orders are dispatched, unless otherwise agreed.
  • Prices are shown in GBP and include VAT where applicable.

5. Shipping and Delivery

  • We currently ship only within the United Kingdom.
  • Shipping costs are as follows: free shipping for orders over £40, £4.99 for 2nd class, and £5.99 for 1st class delivery for orders under £40.
  • Orders are shipped via ParcelForce.
  • Delivery times are estimates and may vary due to circumstances beyond our control.

6. Returns and Refunds

  • For details on returns, refunds, and cancellations, please refer to our Returns Policy page.
  • Faulty products will be fully refunded or replaced.
  • Returns due to change of mind will be accepted but shipping costs for returns will not be reimbursed.

7. Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Our liability for any claim related to a product purchase is limited to the purchase price paid.

8. Intellectual Property

  • All content on this site, including images, text, logos, and trademarks, are owned by Royal Green or licensed to us.
  • You may not use any content without our prior written permission.

9. Privacy

  • Our handling of your personal data is described in our Privacy Policy.
  • By using our store, you consent to the collection and use of your data as outlined there.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in England.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:
Email: enquiries@royalgreennaturals.co.uk

Phone: 01440 786644

Baythorne Hall, Baythorne End, Halstead, Essex, CO9 4AH